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To secure a booking, a minimum 50%
non-refundable deposit is required for orders over
R2,000 and full payment is required for orders of less
than R2,000. Payment of the balance must be made at
least 7 days prior to delivery or collection date.
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No stock will be booked until the
deposit has been received.
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Items will not be delivered or
collected by the client until full payment has settled.
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All invoices will include a 10%
refundable deposit (minimum of R100) which will be
refunded within 7 days of return of items if all items
are found to be in a satisfactory condition.
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No cancellations or alterations to
orders will be accepted less than 14 calendar days prior
to the hiring date. No reductions or refunds are
possible after this period. All alterations must be
confirmed in writing.
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Items may differ from the photographs
on the website.
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VIP Occasions (Pty) Ltd does not do
set ups or breakdowns of any hired items.
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The signed delivery note constitutes
acceptance of goods in quantity and description as
quoted.
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The client is liable for any damages
or losses at a replacement cost determined by VIP
Occasions (Pty) Ltd.
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All hired items must be stored in a
secure and sheltered location when not in use.
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Dishes, cutlery and glassware must be
washed and placed in the containers provided. Failure to
do so will incur a washing fee determined by VIP
Occasions (Pty) Ltd.
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Linen should be dry and placed in
plastic bags. Linen returned with stains, torn or burned
will be charged for at a replacement cost as determined
by VIP Occasions (Pty) Ltd.
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Items must be ready for collection in
the same place and manner that they were delivered,
unless agreed by both parties prior to delivery.
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All hired items remain the property
of VIP Occasions (Pty) Ltd.
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Items not returned as per the agreed
rental period will be charged at full hire rates until
collected or returned by the client.
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Prices are subject to change; quoted
prices are valid for 7 days from date of quote.
